Privacy Policy

Introduction

At Eagle Rock Neuropathy and Pain, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive treatment at our clinic.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or provide us with your information.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Fill out a contact form
• Sign up for our newsletter
• Schedule an appointment
• Visit our clinic as a patient

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Medical information
• Insurance information

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of your visit
• Referring website

How We Use Your Information

We may use the information we collect from you for various purposes, including:

• Providing and maintaining our website
• Scheduling and managing appointments
• Providing medical services
• Processing insurance claims
• Sending you appointment reminders
• Sending newsletters and promotional materials
• Responding to your inquiries
• Improving our website and services
• Protecting against fraud or unauthorized access
• Complying with legal obligations

HIPAA Compliance

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain compliance with HIPAA regulations regarding the protection and confidential handling of protected health information.

For more information about how we handle your medical information specifically, please request a copy of our Notice of Privacy Practices from our office.

Disclosure of Your Information

We may share your information in the following situations:

• With your consent: We may disclose your personal information for any purpose with your explicit consent.
• For treatment purposes: We may share your information with other healthcare providers who are involved in your care.
• For payment: We may share your information with your insurance company to receive payment for services provided.
• With service providers: We may share your information with third-party vendors who provide services on our behalf, such as appointment scheduling software or electronic medical records systems.
• Legal requirements: We may disclose your information when required by law, such as in response to a court order or subpoena.

Your Rights

You have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request that we correct inaccurate or incomplete information
• The right to request that we delete your personal information
• The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: